DUBAI - The Jebel Ali Free Zone (Jafza) has announced the introduction of online licence renewal, a new service that enables customers to complete transactions online without visiting Jafza offices. The option, which went online on January 24, is available on the Dubai Trade portal.

The service allows customers to access the list of licences for renewal on the portal. On submission of licence renewal application system automatically aligns the licence renewal date with lease contract renewal date.

The Licence Department can communicate with clients online at any stage of the renewal process, via online feedback comments. In addition, customers can now track the history of their licence renewal requests online.